Executive Profile

Career & Leadership

Nearly two decades of technology leadership and transformation — Quality Engineering, AI strategy and digital transformation inside Fortune 500 organizations — with measurable outcomes at enterprise scale.

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Executive Experience

Recent leadership roles spanning healthcare, media, financial services and travel — building high-performing Quality Engineering organizations and driving AI-enabled transformation.

  1. 2023 — 2026

    Head of Quality Engineering

    Healthcare · Full-time

    Shaped the Quality Engineering department by establishing robust QA processes and hiring a talented team. Led the conversion of proprietary scripts to a Playwright-based tool, significantly improving testing capabilities. Fostered a self-managed team environment that empowered associates to take ownership of their work and drive quality improvements.

  2. 2021 — 2023

    Head of Quality Engineering

    Amazon · Full-time

    Atlanta Metropolitan Area · Remote

    At Amazon Music, enhanced software quality by implementing innovative testing solutions. Managed QA and QE for new projects, ensuring consistently high standards. Oversaw end-to-end testing and automation using AWS Device Farm, fostered Quality Engineering team development, and led release-management initiatives to improve operational efficiency.

    Skills: Agile Testing, Automated Software Testing, +3 skills

  3. 2020 — 2021

    Vice President of Quality and Process Engineering

    Echelon Fitness Multimedia, LLC · Full-time

    Orlando, Florida, United States

    At Echelon Fitness Multimedia, enhanced product quality through effective Quality Engineering and Continuous Process Improvement strategies. Responsibilities included ...

Major Transformations

90%+ automation adoption

Enterprise Quality Engineering Transformation

Led enterprise QE modernization across complex engineering environments, scaling automation adoption to 90%+ while introducing modern automation, API testing, quality standards and AI-assisted engineering practices.

84% → 98%

Release Quality & Engineering Excellence

Transformed quality governance and release-readiness practices, improving reported test pass rates from 84% to 98% through stronger automation, quality gates, metrics and engineering accountability.

40–60% faster

Delivery & Release Acceleration

Modernized testing and delivery practices to reduce release-cycle time by approximately 40–60%, enabling teams to deliver faster without sacrificing quality, reliability or risk controls.

$17M+ documented savings

Technology Cost & Value Transformation

Delivered significant business value through technology and vendor transformation, including approximately $15M in vendor-cost reduction and $2M in savings on a major media initiative.

Leadership Philosophy

Trust is engineered, not announced

Reliability, transparency and accountability are designed into systems and operating models — never bolted on afterwards.

Outcomes over activity

Every initiative is tied to a business metric: cost, speed, risk or revenue. If it cannot be measured, it cannot be led.

Teams first

Sustainable transformation comes from people who feel ownership. I build leaders, not dependencies.

Clarity at the top

Executives and boards deserve plain-language explanations of technical risk and opportunity.

Board-Ready Biography

Mary Pombares is an executive technology leader with 18+ years in technology and transformation — spanning Quality Engineering, AI strategy and enterprise digital transformation. She has led global organizations at Fortune 500 companies across healthcare, media, financial services and travel, delivering more than $100M in measurable business value.

She advises CEOs, CIOs, CTOs and boards on AI trust, governance and risk, and is a keynote speaker for global audiences on responsible AI at enterprise scale. She is based in Atlanta, Georgia and works with organizations worldwide.

Open to executive leadership opportunities

Board advisory, executive leadership roles, keynote speaking and strategic partnerships — let's talk.