0 → enterprise-wide
Enterprise AI governance program
Established an AI trust and governance framework adopted across engineering, security and compliance, unblocking responsible deployment of AI features.
Executive Profile
Career & Leadership
Nearly two decades of technology leadership and transformation — Quality Engineering, AI strategy and digital transformation inside Fortune 500 organizations — with measurable outcomes at enterprise scale.
Request Updated ResumeExecutive Experience
Recent leadership roles spanning healthcare, media, financial services and travel — building high-performing Quality Engineering organizations and driving AI-enabled transformation.
2023 — 2026
Head of Quality Engineering
Healthcare · Full-time
Shaped the Quality Engineering department by establishing robust QA processes and hiring a talented team. Led the conversion of proprietary scripts to a Playwright-based tool, significantly improving testing capabilities. Fostered a self-managed team environment that empowered associates to take ownership of their work and drive quality improvements.
2021 — 2023
Head of Quality Engineering
Amazon · Full-time
Atlanta Metropolitan Area · Remote
At Amazon Music, enhanced software quality by implementing innovative testing solutions. Managed QA and QE for new projects, ensuring consistently high standards. Oversaw end-to-end testing and automation using AWS Device Farm, fostered Quality Engineering team development, and led release-management initiatives to improve operational efficiency.
Skills: Agile Testing, Automated Software Testing, +3 skills
2020 — 2021
Vice President of Quality and Process Engineering
Echelon Fitness Multimedia, LLC · Full-time
Orlando, Florida, United States
At Echelon Fitness Multimedia, enhanced product quality through effective Quality Engineering and Continuous Process Improvement strategies. Responsibilities included ...
Major Transformations
70% faster releases
Quality Engineering modernization
Replaced manual regression cycles with AI-assisted automation, cutting release cycle time and defect escape rate across 40+ teams.
99.99% availability
Platform reliability turnaround
Rebuilt quality gates and observability for a high-traffic consumer platform ahead of a global launch.
$100M+ value delivered
Cost & value transformation
Consolidated tooling, vendors and testing footprints while raising engineering throughput across business units.
Leadership Philosophy
Trust is engineered, not announced
Reliability, transparency and accountability are designed into systems and operating models — never bolted on afterwards.
Outcomes over activity
Every initiative is tied to a business metric: cost, speed, risk or revenue. If it cannot be measured, it cannot be led.
Teams first
Sustainable transformation comes from people who feel ownership. I build leaders, not dependencies.
Clarity at the top
Executives and boards deserve plain-language explanations of technical risk and opportunity.
Board-Ready Biography
Mary Pombares is an executive technology leader with 18+ years in technology and transformation — spanning Quality Engineering, AI strategy and enterprise digital transformation. She has led global organizations at Fortune 500 companies across healthcare, media, financial services and travel, delivering more than $100M in measurable business value.
She advises CEOs, CIOs, CTOs and boards on AI trust, governance and risk, and is a keynote speaker for global audiences on responsible AI at enterprise scale. She is based in Atlanta, Georgia and works with organizations worldwide.
Open to executive leadership opportunities
Board advisory, executive leadership roles, keynote speaking and strategic partnerships — let's talk.